What I valued most about Bob's work was his intense interest in those employees who were on the front line every day. Not only recognizing the "reality" of the requirements of the job from management's perspective. but also more importantly recognizing the needs and concerns of the employees who did the work. Bob got the "pulse" by being very visible in the workplace and seeing the needs first hand. Then he was quick to address issues through education or through working with individuals on a more personal basis. That interest and willingness to get involved at that working level and to make it better always is what struck me as Bob's best asset.”
Region President—Verizon Communications

Bob is a master at his trade. I had the opportunity to participate in several of Bob's seminars which were geared toward teamwork, emotional competency and leadership at the Senior Executive Level. You can guess how many similar training sessions I've attended throughout my career. Bob's was the first I really felt I and the Executive Team came away with valuable and executable tools. These courses were so well prepared and the instruction so intuitive that we decided to run all levels of our company's management through similar though slightly customized sessions. What a success! You can't go wrong employing Bob and his company. Spend your money where you'll get your bang-for-the-buck
VP/GM - Commonwealth Communications

Bob is the very best O.D. professional that I have ever come across. He understands that the real goal is to improve bottom line operating performance. His approach is not a once-size-fits-all. Rather he works to understand the business issues, develops creative, practical solutions, and follows up to ensure success. He is intelligent, passionate about his work, and knows what it takes to deliver strong performance -- a "go to" type of person.”
Senior Vice President—Verizon Communications

I worked with Bob over a period of six years and on a number of different and challenging initiatives. I can say with confidence that Bob has the ability to lead people from being a confused and disordered group with an issue to being a structured motivated team with an action plan. Together we worked on initiatives including improving employee moral and the work environment, promoting diversity in the workplace and development of leaders. Each of these initiatives required involvement of many employee groups in the Northeast and some Nationwide. Once Bob was included in an initiative, I had no doubt that it would be successful.“
Construction Director—Verizon Communications—New York